Shipping policy
MADE TO ORDER
Each Nicki Huggins Studio piece is made to order in our Los Angeles workshop. Lead time on all pieces is approximately 8 weeks from order confirmation.
DELIVERY
Complimentary local delivery is available within 100 miles of our studio (ZIP 90290), depending on order size. Beyond 100 miles, freight is additional and paid by the client: furniture ships fully insured via LTL freight carrier within the contiguous United States. We source the best available freight pricing at the time of your order, quoted at order confirmation. White-glove delivery is available on request. For Alaska, Hawaii, and international destinations, contact connect@nickihuggins.com for a quote.
ON ARRIVAL
Please inspect your order upon delivery and note any damage with the carrier before signing. Report transit damage within 48 hours to connect@nickihuggins.com with photos of the item and packaging.
RETURNS
Return freight is paid by the client; we are happy to organize the shipment for you. See our Return and Refund Policy for full terms.
TRADE ORDERS
Trade professionals: ask about our Concierge Trade Professional Program for project scheduling and freight coordination.
CONTACT
connect@nickihuggins.com | 1-310-804-6076 | Monday-Friday, 9am-5pm PST
